Shipping Info & Tips
Cavitrons & Cavijets:
- Ideal box size is 12" x 12" x 10", US Mail Large
Flat Rate Box also works
- Include Foot Pedal
- No need to include inserts
- Water & Air lines are optional
Curing Lights:
- Make sure the handpiece is well protected using bubble wrap or
similar packing material
- No need to ship Fiber Optic Insert
Statim Sterilizers:
- Must be packed in original shipping carton using original foam
packaging
- Full Value Insurance is mandatory, paid by the customer in both directions.
General:
- For repairs, please complete and enclose our shipping form with
your package. We will direct you to the on-line form when you
call in.
- Shredded paper is a good packing material when sealed in a
plastic bag.
- A delivery signature is not necessary.
- Shipping Insurance is also optional. Service Star Dental not provide
return shipping insurance unless you specifically request it in
writing.
We pre-qualify all service needs and ask that you make contact with us
initially via phone or e-mail. We'll provide you with our
shipping address / label, and other helpful information. Shortly
after receiving your item, we'll contact you with
a repair cost and
seek your approval prior to doing any billable work.